Order confirmation e-mail
Does the confirmation email include Klarna payment information?
True if the confirmation email for a completed order includes the order number, a link to the Klarna app and a link to Klarna’s customer service team.
- Consumers are less likely to contact the store after making a purchase when they know how to contact Klarna directly in case any payment questions appear.
Send co-branded confirmation emails as soon as the customers completes a purchase.