Order management

By using the order management API, you can handle your day to day activities in an easy and user friendly way that improves your order handling and payments.

Below, you can read and view some common use cases and which API calls you can use to achieve the result you need.


Scenarios

Merchant sending the products

Use case

A consumer makes a purchase, you send the products to the consumer without any changes made to the order.

API calls

  • Capture the full amount
  • Add new shipping information to a capture
  • Release remaining authorization for an order

Consumer returning all products

Use case

A consumer makes a purchase, after receiving the products, he/she returns all the products to you.

API calls

  • Capture the full amount
  • Refund an amount of a captured order
  • Release remaining authorization for an order

Consumer returning some products

Use case

A consumer makes a purchase of multiple items, after delivery, the consumer sends back some items but not all of them.

API calls

  • Capture the full amount
  • Refund an amount of a captured order
  • Release remaining authorization for an order

Re-sending the consumer invoice

Use case

A consumer makes a purchase, the invoice is not received or the amount has changed. A new invoice is needed.

API calls

  • Capture the full amount
  • Trigger a new send out of customer communication